Time to service your device!
Is your device ready for next year?
With hunting season ending and leash season beginning, now is the perfect time to give your gear some attention. Just like any hobby equipment, dog trackers need regular maintenance every 2–4 years. If it’s been a few seasons since the last check-up, now’s the ideal moment to get it serviced!
For a limited period, our expert service team is offering special prices on full maintenance. In addition to discounted service prices, we offer FREE shipping during the campaign (value 25 €). These exclusive offers are valid until April 30, 2026.
How to Order a Service Package
Example: "I want to order Service Pack 2."
Example: "The device does not turn on, positioning is not working."
See all the service packages below!
Service Package 1
Basic Service for Artemis, Supra and G10i
- Includes: Battery, shells,
antenna, collar, work + FREE shipping - Price 169 € (regular price 218 € incl. shipping)
Service Package 2
- Includes: all plastic parts of the device, power cords, collar, battery, battery cover, software update, work + FREE shipping
- Price 189 € (regular price 239 € incl. shipping)
Service Package 3
Seasonal service for Ultracom R10 models (R10 and R10i, not Hybrid)
- Includes: Plastic part between the battery and transmitter section, power cords, software update, work + FREE shipping
- Price 149 € (regular price 192 € incl. shipping)
Service Package 4
Seasonal service for Ultracom Avius and Hybrid devices (R10 Hybrid and R10i Hybrid)
- Includes: Collar and receiver upgrades, dog collar antenna and collar, 2 pcs of batteries, work + FREE shipping
- Price 169 € (regular price 218 €)
Service Package 5
Full service for Tracker Luna
- Includes: cases, battery, strap and charging cable, work + FREE shipping
- Price 119 € (regular price 175 € incl. shipping)